Achieving 92% Customer Loyalty! What's Special About the Healthcare Subscription Model? 🤔
Wow, isn't the news of achieving an incredible 92% revenue retention in the healthcare sector truly astonishing? 🤩 I'm curious to learn the secrets behind the success of India's emerging healthcare subscription model, Even Healthcare! From prevention to diagnosis and cashless consultations, let's find out why members are so eager to stay long-term.
Hello everyone! Today, I've brought you some truly fascinating news about innovation in the healthcare sector. As I read through various articles, I couldn't help but exclaim with an "aha!" moment. It's a story about the remarkable achievements of 'Even Healthcare,' an emerging healthcare company in India.
Even Healthcare Achieves an Astonishing 92% Revenue Retention Rate!
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Even Healthcare has recently reported an exceptionally high online revenue retention rate of 92%. This signifies more than just high profitability; it's a testament to the fact that a large number of members are consistently utilizing their services, isn't it? 😊 It's particularly impressive to see such loyalty demonstrated in a rapidly growing market like India's healthcare sector.
What is a Subscription-Based Integrated Healthcare Model?
Even Healthcare was founded in 2020 in Bengaluru by three co-founders: Mayank Banerjee, Matilde Giglio, and Alessandro Ialongo. They offer a subscription model that integrates preventive healthcare, diagnostics, cashless outpatient services, and insurance-like benefits.
Their goal was to create a healthcare system where people truly feel 'cared for,' going beyond just receiving treatment when they are ill. Co-founder Mayank Banerjee stated, “Our mission has always been to create a healthcare system where people feel cared for, not just treated.”
Why Members Don't Leave Even Healthcare
What are the reasons so many members choose to stay with Even Healthcare? According to Even Healthcare, the answer lies in the consistent re-utilization rate of its members. The company boasts an 88% lifetime customer satisfaction score, with approximately 70% of members using the service more than once every three months, and 90% using it at least once a year.
Furthermore, members utilizing Even Healthcare are experiencing tangible health improvements, with a 40% reduction in re-admission rates and nearly a 60% decrease in fever-related admissions. 📈 This is strong evidence that they are not just providing services but are actively improving the health of their members.
Questions Towards Better Healthcare
Hearing such news makes one ponder about the future of healthcare services we will be using and which services can have a more positive impact on our lives. Are you satisfied with the healthcare services you are currently using? 💬
The success story of Even Healthcare seems to offer significant insights into the direction the healthcare sector should take. Moving away from a focus solely on treating illnesses, we anticipate that integrated subscription models that concentrate on overall member well-being and 'care' will become more widespread in the future. 😊
I hope today's news was as interesting for you as it was for me!